Whale Tail Coffee was created with one clear purpose: to protect and restore the water that gives life to our planet. We give away 100% of our net profits to help clean up canals, rivers and oceans. Every bag of coffee you buy helps make a real, lasting difference.

Yes, we really do. Whale Tail Coffee was created with one purpose: to prove a business can exist solely to give back. We're here to show that coffee can be a force for good, and to help reshape an industry that too often talks sustainability without truly committing to it.

Whale Tail Coffee donates 100% of net profits at the end of each quarter.

This allows us to accurately calculate costs and ensure the full amount is directed to organisations working to protect and clean oceans, rivers, canals and lakes.

We’ll also share updates so customers can see the impact their purchases are helping to create.

We fund projects that remove waste, restore damaged waterways, and protect marine wildlife. This includes work both in the UK and internationally. Every organisation we partner with has a proven track record and a focus on measurable results.

We build our prices and processes carefully from the ground up, making sure they work for both our mission and our customers. By sourcing directly from trusted growers, keeping our operations lean, and focusing on what truly matters, we’re able to offer exceptional coffee at a fair price.

Yes. We share updates through our through the "Your Impact" page and the Saltwater Society mailing list. You’ll find donation totals, cleanup milestones, and updates from the projects we support along with proof of donations so you can see exactly where your coffee’s impact is going.

All our coffee bags are made from fully recyclable materials, chosen to minimise environmental impact while keeping your beans fresh. We also plan to transition to even more sustainable materials as we grow.

Our beans come from certified ethical farms that prioritise fair wages, sustainable practices, and high quality crops. We don’t cut corners or chase trends, just clean, honest sourcing that respects people and planet.

We are still in our early days, but we’re committed to building a business that meets the highest ethical and environmental standards. Certifications like B Corp require at least 12 months of operational data, so while we're not eligible yet, we’re already laying the groundwork. In the meantime, we prioritise full transparency about where your money goes and how your purchase helps positive environmental change.

We offer our coffee in several grind options to suit different brewing methods:

• Whole Bean – best if you grind your coffee fresh at home.
• Espresso – finely ground for espresso machines and moka pots.
• Filter / Aeropress – medium grind suitable for filter coffee makers and Aeropress.
• French Press / Cafetière – coarse grind designed for French press brewing.

Our coffee is freshly roasted every Thursday in small batches to ensure the best flavour and aroma.

Orders placed during the week are packed shortly after roasting and shipped as quickly as possible, so your coffee arrives at peak freshness.

We currently ship across the UK but International shipping is coming soon.

Standard UK shipping is £2.99 at checkout for both EVRI and Royal Mail.

Orders are typically delivered within 2–4 working days. During busier periods (like holidays), please allow an extra day or two.

Yes! As soon as your order is dispatched, you’ll receive a tracking link via email.

We can’t accept returns on coffee for food safety reasons, but if your order is damaged, incorrect, or you’re not happy for any reason, please reach out to us at [sales@whaletailcoffee.co.uk].

If something goes wrong with your order, just get in touch within 7 days of receiving it. Email us at [sales@whaletailcoffee.co.uk] with your order number.

If your order hasn’t been packed or shipped yet, we’ll do our best to update it. Email us ASAP at [sales@whaletailcoffee.co.uk] with your order number and the change you need.